Meet our Department Leadersadmin2021-07-07T09:55:16-04:00
Terry Hollinger, BSN, MBA, NHAAdministrator
Terry started in long-term care as a Director of Nursing. He has witnessed many changes and improvements in the quality of care and approaches to improving the quality of life of senior populations. In recent years, he has worked in short-term rehab units with a focus on returning residents to their homes after rehab stays.
Gail Troxell, RN, BSN, WCC, RACCTDirector of Nursing
Gail brings more than a decade of long-term care experience to Polaris Healthcare and Rehabilitation Center. In addition to her Clinical Management experience, Gail is a certified Wound Care Nurse and a certified RN Assessment Coordinator.
Sabrina Farren, LSVT BIG certifiedDirector of Rehab
Sabrina started her career as a PTA in 1999 in outpatient physical therapy. She brings 21 years of experience as a PTA and has been a Director of Rehab for 12 years. There are many aspects of physical therapy Sabrina enjoys when treating the older adult population. As a certified LSVT BIG therapist, she finds that gait and balance are among her favorite areas.
Michael FerracciDirector of Social Services
Michael earned his bachelor’s degree in Social Work (BSW) from Delaware State University in 2011. With a passion for helping others and an empathetic disposition, Michael is committed to fostering a warm and welcoming environment that addresses the physical, emotional and spiritual needs of all residents.
Josh GrossAdmissions Director
Josh has worked in long-term care admissions for almost 10 years. A New Jersey native who attended Morris College, Josh has called Delaware home for nearly two decades. He is responsible for facilitating all aspects of a smooth transfer throughout the admission process, and he develops and maintains referral relationships with local hospitals and other medical care providers to assist with patients requiring placement.
Heather WilliamsActivities Director
Heather is a Nationally Certified Activity Director as well as a Certified Dementia Practitioner with more than 21 years of experience. She takes each day as a challenge to provide new and exciting opportunities to enrich our individualized programming at Polaris Healthcare & Rehabilitation Center and to provide a warm and active environment for everyone she serves.
Pamela MelvinBusiness Office Manager
Pamela began working in Skilled Nursing Facilities in 2010. Pamela is dedicated to helping families and ensuring all processes are mindful and sensitive of our residents’ and their loved ones’ needs.